top of page

Why you should add social media to your data lake

2 tips to help you reach busy HCPs

Breaking: HCPs are people too. And they love social media. ❤️


Today, there are over 1 million US HCPs on Facebook, X, YouTube and other channels. On social media, HCP accounts include:

  • Profile details (specialty, institution, location, etc)

  • Post activity (posts, reposts, replies and likes)


Here's an example from Dr. Stephen Liu:


Dr. Stephen Liu's profile on X

On social media, some HCPs are quiet while others like Dr. Liu are super active. Dr. Liu's post activity includes his brand affinities, marketing persona, research interests and more.


"The best way to understand what HCPs think is to read their minds. The next best way is to follow HCPs on social media where they post their thoughts, conversations and perspectives for everyone to see." – director of omnichannel marketing, Janssen

How to reach busy HCPs

For HCPs in your disease category, you can pull their profile details and post activity into your data lake. Next, use this data to build internal profiles for each of your targets. These profiles can help you determine the next best action for your targets.


For example, you can engage with your HCPs via NPP, rep visits or other actions.


46% of HCPs check social media 3x/day or more (Sermo)

You can also use social media activity to reach HCPs who won't meet in person. If a target is active on social media, you can try to engage through Facebook, X or other channels. This gives you a better chance to reach your targets.


 

Want social media insights for your brand? Get Medical.watch. 🙂


What we're reading

bottom of page